Referral agents play a critical role as they are responsible for identifying eligible individuals, assisting them with the application process, and verifying that each individual is linked to the services and supports necessary to live independently. Learn how to become a referral agent and their responsibilities.
Eligible individuals and organizations interested in becoming referral agents must first attend a referral agent training. Trainings dates are listed below and are hosted by representatives from each partner agency.
Ohio 811 Program Referral Agent Training Webinar
To access the Ohio 811 Program Referral Agent Training click the link below and provide the requested information. The webinar in its current form does not save your progress. Please ensure you have a reliable internet connection before viewing, and if you need to pause the webinar and return to it later do not close the browser.
Basic Information
- Changes to the Waiting List Database (190 KB Adobe PDF File)
- List of Properties Participating in the Ohio 811 Program (159 KB Adobe PDF File) Updated 1/30/24
- Program Flyer (397 KB Adobe PDF File)
- Fair Housing Poster (22 KB Adobe PDF File)
- Ohio Housing Locator
Guidelines
- 811 Document Checklist for Applicants (96 KB Adobe PDF File)
- Creating a my Social Security Account Flow Chart (170 KB Adobe PDF File)
- How to Get a Benefit Verification Letter (167 KB Adobe PDF File)
- Reasonable Modification and Reasonable Accommodation Guide (175 KB Adobe PDF File)
- Reasonable Modification and Reasonable Accommodation Request Form (62 KB Adobe PDF File)
- Referral Agent Guide (102 KB Adobe PDF File)
- Verification of Disability Form (109 KB Adobe PDF File)
- Waitlist Management Guidelines (591 KB Adobe PDF File)
Waitlist Management Training
HUD Guidance Statements
- Application of Fair Housing Act Standards to the Use of Criminal Records (192 KB Adobe PDF File)
- Fair Housing Guidance on Service and Support Animals (192 KB Adobe PDF File)
- Treatment of ABLE Accounts in HUD-Assisted Programs (192 KB Adobe PDF File)
Contact Information
Please email your questions or comments to 811Program@ohiohome.org.