Referral agents play a critical role as they are responsible for identifying eligible individuals, assisting them with the application process, and verifying that each individual is linked to the services and supports necessary to live independently. Learn how to become a referral agent and their responsibilities.
Eligible individuals and organizations interested in becoming referral agents must first attend a referral agent training. Trainings dates are listed below and are hosted by representatives from each partner agency.
Basic Information
- Program Flyer (397 KB Adobe PDF File)
- List of Properties Participating in the Ohio 811 Program (127 KB Adobe PDF File) Updated 4/9/21
- Ohio Housing Locator
Guidelines
- 811 Document Checklist for Applicants (96 KB Adobe PDF File)
- Guidance to Referral Agents During the COVID-19 Public Health Situation (192 KB Adobe PDF File)
- Reasonable Modification and Reasonable Accommodation Guide (175 KB Adobe PDF File)
- Reasonable Modification and Reasonable Accommodation Request Form (62 KB Adobe PDF File)
- Referral Agent Guide (102 KB Adobe PDF File)
- Relocation Request Form (272 KB Adobe PDF File)
- Transfer & Relocation Policy (102 KB Adobe PDF File)
- Waitlist Management Guidelines (591 KB Adobe PDF File) Revised
Waitlist Management Guidelines Training Webinar
HUD Guidance Statements
- Application of Fair Housing Act Standards to the Use of Criminal Records (192 KB Adobe PDF File)
- Fair Housing Guidance on Service and Support Animals (192 KB Adobe PDF File)
- Treatment of ABLE Accounts in HUD-Assisted Programs (192 KB Adobe PDF File)
Ohio 811 Program Referral Agent Training Registration Survey
Eligible individuals and organizations interested in becoming referral agents must first complete our Referral Agent training. Click on the link below to request access to the training.Contact Information
Please email your questions or comments to 811Program@ohiohome.org.