Emerging Trends in Property Management

Wednesday, November 8: 10:45am – 12:15pm

Come join experts in a riveting discussion on the opiate crisis, mental health issues and de-escalation techniques. Treatment and delivery of services will be discussed, as well as how mental illness and addiction impact property management's interaction with residents.

Session Materials:

Emerging Trends in Property Management Presentations (1.43 MB Adobe PDF File)


Tonya Brunner, Ohio Housing Finance Agency

William R. Brett, Volunteers of America
Bill joined Volunteers of America in 2016 and has over 30 years of real estate experience. Learning and growing with each new opportunity in market rate, Tax Credit and subsidized multi-family housing, in the for-profit and non-profit arenas. Working with small, start-up operations to National developers of new properties rated in the Top 10 in new multi-family construction in the United States in areas from the Midwest, Atlantic coast, California, Alaska and northeast. Experience includes working for or contracting with companies that own over 50,000 units and as few as 1,200 units as a vice president of property management and director of asset management. Bill has been highly successful in rehab and re-positioning properties as well as organizational assessment and re-structure of management divisions of highly successful real estate developers. He was the Director of Asset Management for Homeport (Columbus Housing Partnership) and in that role, was the "Green Champion" for the organization. Bill has a Bachelor's Degree from Valparaiso University. He holds a Real Estate Broker License in Ohio and North Carolina and is/has been a faculty member for Ohio Housing Finance Agency, Hondros College and NeighborWorks, a national real estate organization. He has obtained his HCCP designation and a CPM candidate.


Anita Prater, Brighton Recovery Center for Women
Anita Prater is Director of the Recovery Center for Women at Brighton Center, Inc. She has worked for Brighton Center for 18 years and has been the Director at the Recovery Center since opening in May 2008. She received a B. S. degree in Psychology and Religious Education from Cumberland College and the M. Ed. in Agency and Community Counseling from Xavier University. She has worked in the helping profession for over 36 years, mostly in field of substance use disorders and recovery.

Naomi Phillips, Gorsuch Construction/Fairfield Homes Inc.

Room Number: