Key Property Performance Metrics / Different Roles - Different Lenses


Tuesday, November 6: 11:15am – 12:30pm

A typical affordable housing property has several different stakeholders monitoring varying aspects of property performance to ensure that their interests are being protected. This session will compare and contrast how much weight different stakeholders place on different key performance metrics, and explore "hot button" issues from the perspective of the varying stakeholders.


Session Materials:

Key Property Performance Metrics Presentations (291 KB Adobe PDF File)


Room Number:

A220-A222


Moderator:

Renee Beaver, Novogradac & Company LLP
Renee Beaver is a partner in the Cleveland office of Novogradac & Company LLP. She has more than 20 years of experience in the real estate industry, with an emphasis in affordable housing, historic redevelopment and renewable energy. Ms. Beaver represents both for-profit and nonprofit developers and consults with numerous investors in affordable housing in addition to providing audit and tax services. Her experience includes accounting, auditing, forecasting and compliance of developments subject to the regulatory requirements of the Low-Income Housing Tax Credit (LIHTC) program and U.S. Department of Housing and Urban Development (HUD). She represents developers and investors in structuring a variety of real estate transactions and is a frequent speaker at real estate industry conferences. Ms. Beaver is the treasurer on the Ohio Housing Council's executive committee, on the board of the Cleveland Restoration Society, a member of the advisory committee of National Multi-Family Housing Council and active in the National Association of Home Builders. She graduated from Cleveland State University and is licensed in Ohio and Michigan as a certified public accountant.


Speakers:

Jen Call, US Bancorp Community Development Corporation
Jen is currently the Director of Asset Management at U.S. Bancorp Community Development Corporation (USBCDC) where she manages a team of Asset Managers overseeing a portfolio of Low Income Housing Tax Credit investments with committed equity nearly $8 billion in various phases from construction through disposition including both direct and indirect investments. Her team monitors and mitigates the risk related to U.S Bank's investments as well as maintains relationships with various external partners. For the past eight years she has cultivated relationships with tax credit syndicators, national and local real estate developers, and special interest and nonprofit groups to champion affordable housing in the United States. USBCDC is an industry leader in tax credit investment which uses affordable housing, historic, renewable energy, new markets, and other state and federal tax credit investments to transform lives and rebuild communities throughout the United States. In addition to her role in Asset Management, Jen also serves as a member of USBCDC's Diversity, Equity, and Inclusion Council. Outside of her organization Jen represents USBCDC on the Asset Management Committee for the industry organization, Affordable Housing Investors Counsel and also serves on the Board of Directors for St. Louis Equity Fund, Inc., a nonprofit affordable housing syndicator in the St. Louis region. Jen additionally serves on the Board of Directors of the Boys and Girls Club of Greater STL and is a current Co-Chair of BGCSTL's Women's Leadership Circle. Prior to joining USBCDC, Jen worked with St. Louis urban real estate developer, McGowan Brothers Development. Jen has a B.A. in English from DePauw University and an M.B.A. from Maryville University St. Louis.

Amy Albery, Wallick Communities
Amy Albery serves as Senior Vice President of Affordable Housing Operations. In this capacity, Amy oversees the multi-family operations of all communities in the portfolio, both Wallick-owned and third-party managed, across eight states. These communities consist of LIHTC, Section 8, Section 202, USDA Rural Development and Conventional. Her main priority is to ensure communities are operating effectively and meeting the needs of residents. Amy began her career at Wallick Communities in 2011 as Director of Development. Since then, she has held the title of Senior Vice President of Asset Management. Prior to Wallick, Amy was principal of a title insurance company for 14 years, where she oversaw all financial and operational aspects of the company which handled commercial, tax credit and affordable housing transactions. Amy has a Bachelor of Science in business administration from Ashland University, where she was presented with the University's Senior Honor Award.

Michele Duffill, Red Mortgage Capital
Michele Duffill currently oversees day-to-day operations of the asset management functions for the performing Fannie Mae, Freddie Mac and Balance Sheet Portfolios. Since joining RED Mortgage Capital, LLC in December 1999, Michele has acquired extensive experience in loan servicing, origination, and special assets – including underperforming Fannie Mae, FHA/HUD and bank-owned assets. Prior to joining RED, Michele served as team leader for the Income Property Department for Chase Manhattan Mortgage Corporation. She is very active in the community, serving on the boards of the ORIX Foundation and Dreams on Horseback. Michele also ia past president of the Short North Rotary Club and continues to play an active role on Rotary District committees. She earned her bachelor or science degree from The Ohio State University.

Renee Beaver, Novogradac & Company LLP
Renee Beaver is a partner in the Cleveland office of Novogradac & Company LLP. She has more than 20 years of experience in the real estate industry, with an emphasis in affordable housing, historic redevelopment and renewable energy. Ms. Beaver represents both for-profit and nonprofit developers and consults with numerous investors in affordable housing in addition to providing audit and tax services. Her experience includes accounting, auditing, forecasting and compliance of developments subject to the regulatory requirements of the Low-Income Housing Tax Credit (LIHTC) program and U.S. Department of Housing and Urban Development (HUD). She represents developers and investors in structuring a variety of real estate transactions and is a frequent speaker at real estate industry conferences. Ms. Beaver is the treasurer on the Ohio Housing Council's executive committee, on the board of the Cleveland Restoration Society, a member of the advisory committee of National Multi-Family Housing Council and active in the National Association of Home Builders. She graduated from Cleveland State University and is licensed in Ohio and Michigan as a certified public accountant.

Matt Mulberry, Kentucky Housing Corporation
Matt is currently the Multifamily Portfolio Administrator of Asset Management at Kentucky Housing Corporation where he oversees a portfolio of roughly 940 properties throughout the state. These properties are funded with a combination of Low Income Housing Tax Credits, HUD Risk Sharing Loans, KHC's SMAL Multifamily Loans, HOME, AHTF, and NHTF funds. His team monitors the financial risk to KHC by performing annual Impact Reviews of the entire portfolio using both a pre-determined weighted rating system, as well as subjective factors based on the current physical and financial health of the properties. For the past four years he and his team have worked in conjunction with TCAM, OCCH, and IT staff to develop and clearly define KHC's Asset Management function. Matt has been with KHC for 12 years and has worked in the Asset Management department since 2013. In 2016, he received a Professional Certificate in Asset Management (CHAM), and is currently working towards an NDC Certification in Housing Development Finance.